Privacy Policy
Introduction
GAN is committed to protecting the privacy and security of our users' personal information. This Privacy Policy describes the types of information we collect, how we use and share this information, and your rights and choices regarding your information.
Scope
This Privacy Policy applies to the information collected and processed by GAN through our website, mobile application, and other online services, including the products and services we offer (collectively, the "Services").
Information We Collect
Information we collect from you directly:
Personal Information: Personal Information is any information that can be used to identify you as an individual, such as your name, email address, player name (or tag), profile information, financial data, phone number, your messages and other content you submit when you use the Service (such as chat logs and player support tickets). We may collect this information when you register for an account, participate in online surveys, or when you contact us for support.
Usage Information: We collect information about how you use our Services, such as the games you play, the pages you view, and the time and duration of your use of the Services. We may collect this information through the use of cookies and other tracking technologies.
Device information: device identifiers, device name, operating system, browser type, etc
User preferences
Location Information: We may collect information about your location when you use our Services. This information may be collected through your device's GPS or IP address.
Cookies and other tracking technologies.
Information from Third Parties: We may collect information about you from third-party sources, such as social media platforms, in order to personalize your experience and improve the Services we offer.
Cookies and other tracking technologies.
Information from Third Parties: We may collect information about you from third-party sources, such as social media platforms, in order to personalize your experience and improve the Services we offer.
How We Use Your Information
We use your information to provide you with the Services and to enhance your experience with the Services. This includes, but is not limited to:
Create accounts and allow you to play our games and use our Services
Providing customer support and responding to your inquiries
Personalizing the content and advertisements displayed to you
Improving the quality of our Services
Analyzing your use of the Services to identify trends and make improvements
Connect our Services via social link to your friends or connect to our Services with your credentials from a third-party platform
Make purchases in our Services, verify and confirm payments
Update and develop player profiles
Send you related information, such as updates, security alerts and support messages.
Take action against fraudulent or misbehaving players
To analyze, profile, and segment our customers
Legal basis to process personal data
We may use your personal information in one of the following ways:
Your consent to offer you advertisements, products, services or personalised content depending on your profile;
Our legitimate interests to offer you the best possible user experience, such as to ensure the security of the Services, to respond to your requests and questions, etc.
Contract
Sharing Your Information
We do not sell or rent your personal information to third parties for their marketing purposes without your consent. We may share your information with our affiliates, service providers, and business partners for the purposes described in this Privacy Policy.
Data Retention
We retain your information for as long as necessary to provide you with the Services and to fulfill the purposes described in this Privacy Policy. When your information is no longer necessary for these purposes, we will delete it in a secure manner.
You may opt out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications, or by changing your in-game settings.
The updated settings may not be effective immediately. Note that you may still continue to receive non-promotional communications from us, such as communications regarding the Service or updates to our Privacy Policy.
Your Rights and Choices
Under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), you have the following rights:
Right to Access: You have the right to access the personal information we have collected about you.
Right to Rectification: You have the right to request that we correct any inaccurate information we have about you.
Right to Erasure: You have the right to request that we delete your personal information.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
Right to Data Portability: You have the right to request a copy of your personal information in a portable format.
Right to Opt-Out of Sales: Under the CCPA, you have the right to opt-out of the sale of your personal information.
You can exercise your rights by contacting us at [email protected]
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by posting a notice on our website or through the Services. Your continued use of the Services after any changes to this Privacy Policy constitutes your acceptance of such changes.
Contact Us
If you have any questions about your personal information, please contact to [email protected]